Information Technology is a division of the Managment and Budgets department and is responsible for the operation and maintenance of the City's computer systems, telecommunications, and related electronic equipment.

Administration: 
    Accounts payable 
    Payroll 
    Utility billing 
    Customer service 
    Municipal court 
    Personnel 
    Data processing

Public Safety (Police, and Fire Emergency Service): 
    Computer Aided Dispatch
    Offense Entry
    Case Management
    Pawn Tickets
    Property Management
    Training
    Fire/EMS 
    Management
    Fire Prevention
    Municipal Court

In addition to accepting payment for City of Miami utility services such as water, sewer, and garbage pickup, the customer service division also is a 24-hour payment point for all the services that are provided by the City of Miami.

All computer users have access to common E-Mail, word processing, and calendar scheduling. The division's focus has been on global/organization-wide solutions. All of the applications and servers are integrated around core financial accounting and land base databases. Future enhancements to these applications will provide a common customer/people database.

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